Effective Date: 01/01/2025
These Terms and Conditions ("Terms") govern your use of DocPro, a product of AIHCON, and outline the legal obligations between you (the "User") and DocPro. By accessing or using DocPro’s services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not accept these Terms, you must immediately discontinue the use of our services.
By using DocPro's website, mobile application, or services, you confirm that you:
If you do not agree to these Terms in full, you must stop using our services immediately.
DocPro is a healthcare management solution designed to assist medical professionals, administrative staff, and healthcare organizations in streamlining workflows and improving patient care. Our services include, but are not limited to:
Important: DocPro does not share, sell, lease, rent, or disclose any data with third parties, including personal, medical, or billing information. The only exception is when a valid legal request is made by a government authority.
By using DocPro, you agree to:
Any violation of these responsibilities may result in termination of access to DocPro’s services.
We prioritize your privacy and do not share any personal information, including but not limited to:
4.1. Government Requests
We will only disclose personal information if legally required by a valid, government-issued request (such as a subpoena, court order, or other legally binding mandate). Even in such cases:
We follow strict compliance with HIPAA (Health Insurance Portability and Accountability Act) and GDPR (General Data Protection Regulation) to safeguard user information.
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
Upon consenting to receive text messages from AIHCON INC (DocPro), you may receive communications related to:
Please note that standard messaging disclosures apply.
Message Frequency
Our SMS message frequency is estimated to be 1 text message per week across all users.
Potential Fees for SMS Messaging
Carriers may charge fees for each message sent or received. These fees can vary based on the carrier's pricing structure and whether the message is sent domestically or internationally.
Opt-In Method
Example 1: Verbal Opt-In
Customers may opt-in for SMS messaging from AIHCON INC (DocPro) verbally during a call initiated through our website (doc.pro). During the call, customers will be asked:
"Do you agree to receive texts from DocPro? Message frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt out. See our privacy policy at https://doc.pro/privacy_policy.html."
This consent agreement will not be shared with third parties or affiliates for marketing purposes. No SMS communication will be initiated without customer consent.
Example 2: Online Opt-In
Customers may opt-in for SMS messaging from AIHCON INC (DocPro) through our website (doc.pro). They will find an intake form with an optional check box that states:
"Do you agree to receive texts from DocPro? Message frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy at https://doc.pro/privacy_policy.html."
This consent agreement will not be shared with third parties or affiliates for marketing purposes. No SMS communication will be initiated without customer consent.
Opt-Out Policy
Customers can opt-out of SMS messaging from AIHCON INC (DocPro) at any time by replying STOP to any received SMS message.
Standard Messaging Disclosures
Subscriber Opt-In and Opt-Out Messaging
START:
"Thank you for opting into SMS messaging from DocPro. You may receive 1 message per week. To opt out, text STOP. For assistance, text HELP or visit https://doc.pro. Message & data rates may apply."
STOP:
"You will no longer receive messages from DocPro. To opt back in at any time, reply START."
HELP:
"Thank you for contacting DocPro. You can find help online at https://doc.pro."
DocPro provides both free and paid services. If you choose a paid service, you agree to:
All payments are processed securely through compliant payment processors.
Users of DocPro, a product of AIHCON INC, are strictly prohibited from engaging in any activities that may compromise the integrity, security, or lawful use of the platform. Engaging in any of the following activities will result in immediate termination of access and may lead to legal action.
7.1. Unauthorized Access and Misuse
7.2. Fraudulent, Illegal, or Harmful Use
7.3. Abuse of Services and Violation of Intellectual Property
7.4. Spamming and Unauthorized Communication
Violations of this section will result in immediate termination of services and possible legal action.
8.1. Grounds for Termination
We reserve the right to suspend, restrict, or terminate your access to DocPro without prior notice if:
8.2. Immediate Suspension or Permanent Termination
8.3. User-Initiated Account Termination
Users may terminate their DocPro account by:
Upon termination, all personally identifiable information (PII) will be permanently deleted, except where retention is required by law or regulatory compliance.
9.1. No Guarantee of Uninterrupted Service
DocPro is provided "as is" and "as available," without any guarantees of continuous availability. We do not warrant that:
9.2. No Medical Advice or Legal Liability
9.3. No Warranty for Third-Party Services
DocPro may integrate with third-party services, such as insurance verification tools, payment processors, or healthcare databases. However, we do not warrant or guarantee the reliability, accuracy, or security of any third-party services.
To the maximum extent permitted by law, AIHCON INC and DocPro shall not be held liable for:
10.1. Indirect, Consequential, or Incidental Damages
10.2. Liability for User Actions
Users assume full responsibility for how they use DocPro and for any medical, legal, or financial consequences resulting from their actions. AIHCON INC is not responsible for any liability caused by user negligence, fraud, or failure to comply with healthcare regulations.
10.3. Maximum Liability Cap
In the event that AIHCON INC or DocPro is found legally liable, our maximum financial liability shall not exceed the total fees paid by the user in the last 12 months or $500 USD, whichever is lower.
This limitation of liability applies to all claims, including contract breaches, negligence, or torts.
11.1. Right to Modify
We reserve the right to update, modify, or revise these Terms at any time. Any changes will be posted on our official website (https://doc.pro) with an updated “Effective Date”.
11.2. User Notification
11.3. Continued Use Implies Acceptance
By continuing to use DocPro after updates take effect, you acknowledge and agree to the revised Terms.
If you do not agree with the updated Terms, you must discontinue use of DocPro and contact our support team to close your account.
For questions about these Terms, you may contact us:
By email: info@doc.pro
By visiting our website: https://doc.pro/contact.html